Kia ora.
Leading multi-site operations
• People & Performance
• Commercial Growth
• Systems & Transformation
across Aotearoa New Zealand.
I’m Matt – building high-performance national operations and leadership capability since 2002.
I build the systems, operating rhythms and leadership environments that turn strategy into aligned action – creating the engine for continuous improvement, stronger performance and sustainable growth.
Matt Lingard
Managing Director
MInstD • CHPC
Aligning leadership, people and systems. Lifting performance and growth at scale.
20+ years across sectors and all 16 NZ regions
50+ staff led nationwide
600+ leaders coached
120,000+ customers delivered
#1 Channel Partner (AU/NZ) – SKY & Vodafone
Operating models / ERP / CRM
Building organisations where people thrive, performance endures and community strengthens.
Leadership at Scale
I’ve led national operations, multi-site teams and commercial growth across all 16 regions of New Zealand – building systems, partnerships and performance at scale.
My background spans telecommunications, media, energy and utilities, finance, property and transformation, while also supporting organisations connected to agriculture, forestry, manufacturing, construction and services.
I bring clarity, structure and momentum to complex organisations – transforming underlying issues and accelerating progress through: Strategic Intent → Aligned Execution → Operational Excellence → Sustained Growth.
PARTNERSHIP HIGHLIGHTS
SKY – #1 Channel Partner: Delivered 95,000+ customer acquistions across New Zealand, with sustained national growth and SKY’s strongest customer outcomes.
Vodafone – #1 Channel Partner: Delivered 25,000+ customer acquisitions in two years, achieving Vodafone’s highest average revenue per sale across consumer channels.
SaveAWatt – Transformation & Growth: Redesigned culture and ICT platforms, scaled workforce capability 10x, expanded product portfolio 4x and set new growth benchmarks.
Leadership Capabilities
Strategic Leadership & Governance
Translates strategic direction into aligned execution, accountability and results across governance, operations, performance and transformation.
People & Capability
Leads strategy, engagement, performance and succession across muilti-site operations. Builds leadership capability through coaching, recruitment, talent, L&D and HSW.
Commercial Leadership
Senior leadership driving sales, marketing, customer success, commercial growth and operating discipline in P&L ownership, pricing, margin/cost management and strategic partnerships.
Systems & Transformation
Leads change and transformation. Builds scalable operating models, systems and performance rhythms. Improves enterprise visibility, accountability, coordination and resilience.
Stakeholder Influence
Clear, credible communicator across boards to frontline teams. Calm, grounded and decisive in high-stakes environments. Builds trusted relationships through integrity and discernment.
What Matters Most 🌱
Leadership is responsibility.
My work is grounded in building organisations that strengthen people, performance and community.
I bring a values-led approach shaped by family, nature, cultural arts and community connection.
I’m energised by simplifying complexity, aligning people around what matters, and building practical systems that make positive outcomes repeatable.
Long-Term Partnerships
Partnering across sectors to deliver results that endure.
With people, customers and community at the centre.
Giving Back
Over the years, our individual team members have supported causes they’re most passionate about, contributing to initiatives creating meaningful impact across Aotearoa.
We’ve supported organisations focused on children's wellbeing, community health, and regenerative environmental projects – including Brook Sanctuary in Whakatū Nelson.
Another partnership we’ve loved supporting over the years is KidsCan. We were all nourished in helping to provide over 10,000 meals to tamariki in need through our last campaign.
Giving back is how we operate.
Protecting our native forests, wildlife and future generations is mahi that matters deeply.
Investing in our tamariki, whānau and taiao – our children, families and environment – is among the most meaningful ways we contribute.
